Right Now Group are recruiting for an Import Coordinator to join a well-established international freight forwarder based in Manchester. This is an excellent opportunity for someone with experience in Air or Ocean Imports who is looking to manage shipments end-to-end within a supportive and stable business. If you are confident in one mode of transport, full training can be provided on the other.
The Role - Import Coordinator
You will be responsible for coordinating import shipments from start to finish, ensuring cargo is moved efficiently, compliantly, and in line with customer expectations.
Key Responsibilities of an Import Coordinator
Managing Air Freight and/or Ocean Freight import shipments from initiation through to final delivery (training available on one mode if required)
Preparing and processing import documentation, including:
Bills of Lading
Air Waybills
Customs entries
Liaising with shipping lines, airlines, overseas agents, hauliers, and internal teams to ensure smooth and timely movement of freight
Coordinating customs clearance processes accurately and efficiently
Providing clear, proactive updates to customers and maintaining strong client relationships
Ensuring all shipments comply with import regulations and customer requirements
Using CargoWise to manage job files and shipment processing
Supporting the wider operations team as required
What We're Looking For in an Import Coordinator
Previous experience in import freight operations (Air or Ocean)
Confidence managing shipments end-to-end
Strong communication, organisation, and time-management skills
Experience using a freight forwarding system (CargoWise highly desirable)
A proactive individual looking to develop and progress within a stable forwarding business
What's On Offer for an Import Coordinator
Salary: £32,000
Hours: Monday to Friday, standard office hours
Location: Manchester
Supportive team environment with training available on one mode
