Right Now Group are currently recruiting for a Cargo Reservation Agent for a Large Airline GSA based in the Heathrow Area. The ideal candidate will come from a previous background within Freight / Cargo that are looking to join a reputable company and progress in their career.
Job Duties:
- Working within the customer services team in which you will be working alongside some of the most reputable Freight Forwarders & Airlines in the industry.
- Handling client enquiries via phone, email and online portal.
- Booking aircraft space for clients and to provide the best price and transit time.
- liaising with the sales team about lapsed and existing accounts.
- Ensure that all airline requirements are handled correctly in accordance with client requirements.
- handle critical issues and ensure the accurate processing of freight documentation with all customer airline operational procedures.
- Liaise with clients regularly to undertake permanent bookings.
- Ensure that the in-house system is kept up to date.
Candidate Requirements for a Cargo Reservation Agent
- Minimum of 1 year's experience within Freight in some kind of capacity.
- Effective communicator for all methods of communication.
- positive and friendly attitude.
- ability to be able to work within a team and independently.
Additional Details:
Shift: 4 on 4 off
Hours: 08:00 - 20:00
Salary: £25,000 - £30,000
