Right Now Group are recruiting for an Import Clerk to join a leading freight forwarder based in Heathrow (LHR - Polar Park).
This is an exciting opportunity for an experienced Air Import Specialist who is confident in handling Air Imports and capable of training and developing others as the company looks to bring their import function fully in-house.
Key Responsibilities - Air Import Specialist
Manage and complete import files to required company standards
Monitor and action import-related emails in a timely manner
Handle import entries and ensure regulatory compliance
Issue import quotations and take bookings directly with customers
Produce collection and delivery notes
Liaise daily with customers, warehouses, and customs officials to ensure smooth operations
Manage ERTS (Enhanced Remote Transit Shed) processes
Check, calculate, and charge storage costs accurately
Oversee charging and costing of import jobs
Provide support, guidance, and training to colleagues on import processes
Key Requirements - Air Import Specialist
Minimum 2-3 years' Air Import experience (essential)
Ability to handle quotations, bookings, and full import processes independently
Knowledge of Sequoia and NCTS systems desirable
Break-bulk experience advantageous
Strong customer service and communication skills
Excellent attention to detail and ability to work under pressure
Proactive, self-motivated, and capable of mentoring others
What's On Offer - Air Import Specialist
Salary: £32,000 - £38,000 (depending on experience)
Shift: Monday - Friday
Hours: 09:00 - 17:30
Additional Information: Excellent opportunity to make a real impact in shaping the imports team and processes
