Right Now Group is currently recruiting for a Field Service Engineer for a global leader in IT asset disposition, redeployment and recycling.
As a Field Service Engineer, you will be deployed on‑site with customers to perform hands‑on work with IT hardware-installing, decommissioning, redeploying, asset‑tracking, data sanitisation, physical destruction and/or refurbishment. You will ensure our services are delivered efficiently, securely and with a high level of customer satisfaction.
This role will involve driving a company van so a full licence is required. The role also involves a lot of travel to Europe including overnight stays.
Key Responsibilities:
- Travel to customer sites (data centres, corporate IT facilities, enterprise offices) to carry out on‑site tasks such as asset removal, de‑installation, packing & shipping, redeployment, data wiping/secure destruction, refurbishment work, staging equipment.
- Install and commission hardware (servers, storage, network gear, racks, cables) when redeploying equipment.
- Troubleshoot and resolve hardware issues on site (refurbishment, replacement of components, testing, quality checks).
- Execute secure data destruction tasks (via physical or electronic methods) in compliance with customer contracts.
- Perform asset tracking, labelling, documentation, using mobile/field systems to capture status, location, condition, serial numbers.
- Maintain service logs, SLA reporting, travel documentation, timesheets, site access records.
- Coordinate with internal operations, logistics, ITAD and project teams to ensure smooth on‑site execution and hand‑over.
- Meet health & safety, data‑security, environmental, export‑compliance and site access requirements.
- Carry a company vehicle and van stock of tools/consumables; maintain vehicle and equipment in working order.
Requirements:
- Full UK driving licence required.
- Basic understanding of IT equipment and common tech terminology.
- Mechanically inclined - able to perform basic repairs and handle equipment with care.
- Willing to travel regularly, including overnight stays. EU travel may be required (valid passport essential). All travel, accommodation, and meal expenses are fully covered.
Additional Details:
- Full-Time Position
Monday to Friday (occasional weekend travel) - Travel & Accommodation
All work-related expenses (travel, accommodation, and meals) are covered. - Opportunities for Growth
Chance to gain hands-on experience in IT asset handling and disposal.
Salary:
£30,000 per annum + over time
Shift:
Monday to Friday
Hours:
09:00 - 17:30 these hours will vary
For the right candidate there will be opportunity to be trained as a Class 2 Driver.
