Customer Service Administrator

Location Berkshire
Discipline: Business Support
Job type: Contract
Salary: £24000 - £25000 per annum
Contact name: Ryan Hay

Contact email: Ryan.hay@rightnowgroup.co.uk
Job ref: JOB-2303_1746694446
Published: 20 days ago

Are you currently on the lookout for an Administrator position within a friendly organisation who encourage a good work life balance and career development?

Do you pride yourself on your attention to detail?

Ideally you will have experience in working within an office environment as a Receptionist, Administrator or Customer Service professional.

Job Title: Customer Service Administrator

Job Type: Permanent

Hours: 9:00 - 17:00 - 35 hours per week. Hybrid - 1 day at home.

Salary: 24,000 - 25,000

Location: Wraysbury

Key Responsibilities of Customer Service Administrator:

  • Maintain regular contact with all clients.
  • Communicate with customers proactively via e-mail and/or telephone.
  • Liaising with local depots to ensure client service requirements are maintained.
  • Providing administration support as required.
  • Communicate with the Regional Operations Managers.
  • Ensure a high standard of customer care and compliance with all Company policies.

Desirable Skills:

  • Good attitude and people skills.
  • Attention to detail.
  • Experience in working within a busy Customer Service role.
  • Problem solving skills.
  • Previous experience in working with CRM systems, or strong systems skills.