Right Now Group are partnering with a leading freight forwarder in Feltham, which is expanding its team due to continued growth. We are looking for an experienced Export AOG Operator to join their fast-paced team.
This is an excellent opportunity to become part of a leading organisation, where you'll be valued for your expertise and have the chance to develop your career in a dynamic and supportive environment.
Location: Feltham
Hours: 4 on 4 off days
Salary: £35,000-£40,000
Benefits:
25 Days holiday rising to 28 days
Private Health Care
Opportunity to work from home 1 day per week
Electric Car Scheme
Cycle to work Scheme
Regular team events
Key Responsibilities:
- Manage time-sensitive AOG shipments from start to finish, ensuring urgent aircraft parts reach their destination without delays.
- Liaise with customers, airlines, and handling agents, providing real-time updates and solutions to keep operations running smoothly.
- Prepare and verify all necessary shipping documentation (MAWB, HAWB), ensuring full compliance with regulations.
- Monitor live AOG movements and respond quickly to any changes or urgent requests.
- Build and maintain strong relationships with key clients, suppliers, and partners, particularly managing a large AOG account.
- Organise and oversee collections and deliveries, making sure all shipments are handled efficiently.
- Manage inboxes, responding to customer queries and operational requests in a timely manner.
- Assist with import operations when required.
Skills & Experience Required:
- Proven experience in Air Export AOG operations, handling urgent and time-critical shipments.
- Proficiency with Cargowise
- Ability to build and maintain strong working relationships with customers, suppliers, and airline partners.
- Full 5 year reference check and DBS
