Air Import Operator

Location Staines-upon-Thames
Discipline: Aviation and Freight Forwarding
Job type: Permanent
Salary: £30000 - £34500 per annum
Contact name: Matt Surmon

Contact email: matt.surmon@rightnowgroup.co.uk
Job ref: JOB-2863_1784300025
Published: 29 days ago
Startdate: ASAP

Air Import Operator

Right Now Group are currently recruiting for an Air Import Operator to join a well-established freight forwarding company based in the Staines area. Our client is seeking a detail-oriented individual to support Air Import operations, ensuring all general freight, customs entries, and dangerous goods shipments are handled compliantly and efficiently.

Position: Air Import Operator
Location: Staines
Hours: Monday - Friday
Salary: Up to £34,500 + additional benefits

Key Responsibilities for an Air Import Operator:

  • Coordinate end-to-end Air Import shipments for general freight customers.
  • Complete and process customs import entries accurately and compliantly.
  • Handle Dangerous Goods shipments in line with IATA regulations.
  • Liaise with airlines, handling agents, customers, overseas offices, and transport providers.
  • Prepare and check all import documentation, including Air Waybills (MAWB/HAWB), customs paperwork, and arrival documentation.
  • Monitor shipments from arrival through customs clearance to final delivery.
  • Provide customers with regular shipment updates and resolve any operational issues efficiently.
  • Ensure all files are completed, costed, and invoiced correctly within agreed timelines.
  • Maintain compliance with company procedures, HMRC regulations, and import customs requirements.

Key Skills for an Air Import Operator:

  • Previous experience working within Air Import Freight Forwarding.
  • Strong knowledge of customs import entries.
  • Experience handling Dangerous Goods shipments (desirable, not essential).
  • Good understanding of Air Import documentation and customs clearance procedures.
  • Excellent communication and organisational skills.
  • Ability to manage multiple shipments within a fast-paced operational environment.
  • Proficient with freight forwarding systems and Microsoft Office.
  • Knowledge of airline arrival procedures, customs compliance, and import operations.

Please note: The successful candidate will be required to complete any necessary background checks as applicable.