Air Import Operator

Location Feltham
Discipline: Aviation and Freight Forwarding
Job type: Permanent
Salary: £26000 - £32000 per annum
Contact name: Ryan Lindsay

Contact email: Ryan.lindsay@rightnowgroup.co.uk
Job ref: JOB-2286_1745797589
Published: 2 days ago

Right Now Group is working with a well-established logistics company near London Heathrow, providing multimodal freight forwarding services. The company is known for its efficient management of import and export requirements, specialising in agent-to-agent business, particularly handling shipments to and from the Middle East and India.

Role Overview - Air Import Operator:
Our client is seeking an experienced and detail-oriented Air Import Operator to join their small team of four. In this full-time, on-site role, the successful candidate will manage the import air freight process, ensuring timely and compliant movement of goods. This position requires strong organisational skills, a customer-focused approach, and the ability to handle both routine operations and urgent, high-priority shipments.

Key Responsibilities - Air Import Operator:

  • Manage the day-to-day import air freight operations, ensuring compliance with regulations and timely delivery of goods.

  • Handle all aspects of air import shipments, including booking, documentation (Airway Bills), customs clearance, and cargo tracking.

  • Communicate with airlines, ground handlers, customs brokers, and overseas agents to ensure smooth shipment delivery.

  • Negotiate rates with air carriers to ensure cost-effective solutions for clients.

  • Use E-customs/Descartes systems for customs declarations and to track milestones in the shipment process.

  • Coordinate with the small team of 4 to address any operational challenges or delays.

  • Maintain accurate records and documentation for all import shipments.

Key Requirements - Air Import Operator:

  • Proven experience in air import operations, ideally within a small team environment.

  • Knowledge of customs procedures and familiarity with E-customs/Descartes systems.

  • Strong communication and customer service skills.

  • Ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail.

  • Experience in the logistics sector, preferably with a focus on air imports.

  • Experience with agent-to-agent business, especially in the Middle East and India, is beneficial.

Benefits:

  • Competitive salary between £26,000 - £32,000, depending on experience.

  • 25 days annual leave.

  • Full-time, permanent position with a growing logistics company.

  • Opportunity to be part of a small, dynamic team with excellent development potential.

If you're an experienced Air Import Operator looking for an exciting opportunity within a supportive team, apply today to join a well-established logistics company.