Right Now Group are working with a well-established Freight Forwarder based in Feltham, who are looking to expand their Air Import Team.
They are seeking an experienced Air Import Operator who has handled 360 import operations, including full start-to-finish handling and customs clearance. This is a fantastic opportunity for someone who thrives in a fast-paced freight environment.
As an Air Import Operator, you will be responsible for the smooth and compliant movement of air freight into the UK. From managing documentation to liaising with customers, suppliers, and internal departments, you'll be a key player in ensuring that consignments are delivered efficiently, accurately, and within compliance guidelines.
Salary: £34,000 - £37,000 (DOE)
Shift: Monday - Friday
Location: Feltham
Key Duties:
Handling Air Import shipments from start to finish, including customs clearance
Creating and managing all relevant documentation, including import entries
Liaising with overseas agents, airline operators, and UK customs authorities
Communicating with customers, providing updates, and resolving any service issues
Coordinating with warehouse and distribution teams to ensure timely delivery
Ensuring all activities are fully compliant with CAA regulations and HMRC/customs procedures
Troubleshooting and resolving issues quickly to avoid delays or penalties
Experience Required:
Proven experience in Air Import Operations, ideally within a freight forwarding environment
Strong working knowledge of customs regulations and clearance processes
Familiarity with systems such as ASM Sequoia, Boxtop , or similar platforms
High attention to detail and accuracy in documentation
Ability to work effectively under pressure and to tight deadlines
Excellent communication and customer service skills
A proactive, problem-solving mindset
The successful candidate will have to go through a full 5 year reference check and DBS check
